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Low Price Guarantee

You are busy and don't want to be wasting time trying to find the lowest price for fire safety equipment.

So, we do it for you!

But, when Fire Protection Online gives you a guarantee, it will be clear, in writing here on a publicly-viewable web page and summarised on every page of our web site.

And it will be unique to our industry.

We constantly monitor our products to ensure that our prices are the lowest possible whilst our quality is unbeatable. But, if you happen to find the identical product for less, we will return the difference.

To Sum It Up

Fire Protection Online guarantees not to be undersold. It's a no-brainer! You cannot lose!

And, just in case this is not quite enough, we will still guarantee that low price for...

...48 hours after you place your order!

Our systems track the exact time of order, so don't worry about having to remember.

What You Will Need To Tell Us

In the unlikely event that you need to claim a credit, you'll need to contact us and provide:

  • verification of the lower price including the web page
     
  • your full name and email address
     
  • the invoice number from the purchase
     

We will then credit the difference back to the card used for the original payment.

What's Not Included In The Guarantee?

Naturally, there are a few conditions, which we think you'll agree to be fair, as follows:

  • The online store must have the identical item (same model, same manufacturer) priced accurately at the time you submit your request
     
  • It must be the UK supplied version - not a "grey import"
     
  • Our Low Price Guarantee does not apply to out-of-stock, clearance, sale, used or special order items
     

As the online leader in fire extinguisher and fire safety supplies, we want your business and we guarantee you'll get the best price and the highest quality.