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Delivery

All goods ordered before 2.00pm (weekend and Bank holiday orders are sent out the next working day) from stock are sent to mainland UK postcode addresses on a next working day delivery service, arriving anytime from 8am to 6pm for 98% of customers, at the following cost. Remote areas and islands may take 2 to 3 days.

 

Delivery RegionOrders up to £49.99 + VATOrders over £50 + VAT
Mainland UK
Next Working Day
£4.97 + VAT (£5.96 inc)
FREE DELIVERY
Mainland UK
Before Noon
 
£35.94 + VAT (£43.13 inc)
£31.97 + VAT (£38.36 inc)
Mainland UK
Saturday
£39.94 + VAT (£47.93 inc)
£35.97 + VAT (£43.16 inc)
Isle of Wight
Isles of Scilly
 
£13.97 + VAT (£16.76 inc)
£9.00 + VAT (£10.80 inc)
Scottish Highlands
UK Islands (1-3 days)
 
£24.97 + VAT (£29.96 inc)
£20.00 + VAT (£24.00 inc)
Northern Ireland and
Republic of Ireland
Not currently available


 

The postcodes for Scottish Highlands and UK Island delivery charges are as follows:

HS, IM, AB(31-38, 40-56), IV(40-49, 51, 55, 56), KA27-28, KW15-17, PA(20, 41-80), PH41-44, ZE, JE, GY


 

Do you deliver to Ireland?

We cannot currently deliver to anywhere on the island of Ireland. 


 

Do you deliver to countries outside the UK?

Call or email us as some items can be sent worldwide when prior arrangement has been made to calculate accurate shipping cost.


 

What happens if I order lots and lots of items?

Firstly, we will be extremely pleased! If you order multiple items, sometimes, due to weight limits, they have to be put on a pallet and a pallet service used. However, the delivery will still be a next day service to the UK Mainland and there will be no additional cost.


 

Do you have a minimum order value?

Yes, we do and it is currently £8.00 + VAT. We do not apply a charge to penalise you but ask you to order at least that amount.


 

Can I come to you and collect?

Yes, of course. The warehouse is in Canterbury, Kent but, please try and let us know before you come so we can have your order picked and ready for you.


 

What happens if my delivery does not arrive the next day?

Please allow up until 6.00pm - the cut-off time - for your delivery to arrive. Then call or email us with your order number and as much detail as you can give so that we can trace the package and get your goods to you. Please note that our carrier service is extremely efficient but the occasional hiccup can occur and, although it is usually out of our control, we will do all we can to resolve the issue, and as such, we advise customers not to book workmen or engineers until your order has arrived.


 

What should I do if my item arrives damaged?

Please report damages to us within two days of receiving your delivery.


 

What if I have another question for you?

If you have any question that is not answered here or in the FAQs, please use the contact email form, call us on 0800 321 3145 or tweet us @easyfiresafety.