Customer reviews
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LPExcellent service
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John VecchioExcellent Service-Knowledgeable and
instructive site -
b,nevillegreat service unfortunately one of the glass bolts was broke on arrival good job i ordered 2
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David HughesSmall vital component of our fire safety system found broken very late Saturday. Item sent first thing Monday; one hour delivery slot notified and item delivered exactly to time. Excellent response.
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MARTIN BENTONSPOT ON AND VERY FAST THANKS.
JOB DONE IN NO TIME, WITH PROFIT IN MY POCKET -
Johnwell done
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John WilliamsWhen the break glass bolt arrived both glass bolts were broken. On contacting you I was assured that the bolts would be replaced and they would be with me the next day. When the parcel arrived inside there were 2 x break glass key boxes inside and no break glass bolts. I had to wait another day for the break glass bolts to arrive and return the boxes.
FPO Response: Thank you for taking the time to provide feedback. We are sorry to hear there has been a problem with your order; however we are pleased to note that this has been rectified. Whilst we have systems in place to ensure the correct item is dispatched, due to the volume of stock being moved through our warehouse, unfortunately there is occasional issues which we deal with as a priority. We pride ourselves on being able to fulfil next day delivery on the majority of our orders as you will see from other customer reviews. As a goodwill gesture, we have arranged for the delivery charge to be refunded to you. We hope you will consider shopping with FPO again in the future. -
dawnwell done, will use you agaiin.
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PAUL DIBDENVery quick service, will use again
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Daniel PoitrasQuick service and value for money
