We placed our first order with fireprotection last week at good prices and the items were delivered quickly.
Customer reviews
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Barry Cox
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Jean OliverExcellent service and quick with all the help you need on the web site. well done!
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LeonI opened a new business and had to get the recommended fire extinguishers. The online shopping experience was effortless and I received the goods on the second working day as ordered. After sales follow up also good.
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LeeA1
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s o'donnellvery fast and a good price
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Richard AndersonExcellent service. Really do do what they say. Unusual in this day and age.
Good quality goods as well.
Definitely use you again as and when needed. -
JulieGreat service and good value for money products
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Celia KenchGreat speedy service as always - quality budget price fire extinguishers - exactly what we want at a perfect price
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Jonathan SteeleI had extinguishers delivered to St Johns Cottage Metfield IP20 0LH on Tuesday April 2. The driver had great difficulty finding the place.
You ask customers when placing orders to give their telephone numbers. Why aren't these numbers passed on to the delivery people? It's much more important for them to have the numbers than for you.
If you had passed on our numbers, the driver could have rung us and got directions immediately. He and we would have been saved an enormous amount of irritation. He came twice to our area and had to turn back because he could not find the place. He finally got our numbers from you after we had rung you to ask why he was so delayed, and you eventually gave him the numbers.
In future please make it your regular practice to give the delivery company phone numbers of the place they are going to, at the same time as you give them the address.
Thank you.
Response from FPO: We are sorry to hear that there was a problem with your delivery and we take your feedback on board. We liaise daily with our couriers regarding any delivery issues and we apologise that we have not met our usual service levels. As a goodwill gesture I have arranged for the delivery charge to be refunded to you.
Regards
The Customer Service Team -
Neil Winngood value. Accurate description. Quick delivery
